Help & support
Payment, alerts, unlock ya kisi tender ke baare mein sawaal? Din ho ya raat, WhatsApp karein ya ticket banayein.
WhatsApp aur tickets: 24×7. 24 ghante ke andar jawab.
Humse sampark karein
Support ka samay
WhatsApp aur tickets: 24×7. 24 ghante ke andar jawab.
Phone support abhi uplabdh nahi hai. WhatsApp karein ya ticket banayein.
Guide aur shabdkosh mein khojein
Aam sawaal
Payment kar diya par plan ya unlock nahi dikh raha. Kya karein?
Zyadatar payment ek minute mein activate ho jaata hai. 10 minute baad bhi free dikhe to “Payment ya refund” mein ticket banayein aur UPI/bank reference likhein. Paisa kabhi nahi doobta: activate na ho to refund hota hai.
Refund kaise milta hai?
Refund hamari refund policy ke hisaab se hota hai. Failed ya double payment usi account mein wapas aata hai, aam taur par 5–7 working din mein. Ticket banayein, hum track karenge.
Unlock aur credits kya karte hain?
Ek credit se ek tender hamesha ke liye unlock hota hai: turnover aur experience criteria, MSE/startup chhoot, documents checklist, aapka eligibility check aur bid PDF. Pack ke credits kabhi expire nahi hote.
WhatsApp alerts aana band ho gaye. Kyon?
Check karein ki trial ya plan active hai aur My alerts mein kam se kam ek alert bana hai. Alert tabhi aata hai jab naye tender match hon. Dono theek hon to “Alerts” mein ticket banayein.
Tender data kitna sahi hai?
Tenders public GeM portal se har kuch ghante mein padhe jaate hain. Baad mein details badal sakti hain, isliye bid document gem.gov.in par zaroor confirm karein. Kuch galat lage to bid number ke saath batayein.
Login kaise karein ya mobile number kaise badlein?
Mitra mein OTP login hai, password yaad rakhne ki zaroorat nahi. Account naye number par le jaana ho to purane number se “Account ya login” mein ticket banayein.
Ticket banayein
Batayein kya hua. Tender ka sawaal ho to bid number zaroor likhein.